Tag Archives: process

Forget that Emergency! Fill Out This Form in Triplicate

Imagine this scenario: You’re in an emergency room in a hospital, gushing blood and being treated by the staff. All of a sudden, the person in charge of scheduling compliance training comes around and demands everyone stop what they’re doing … Continue reading

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Length of Interruption is not Proportional to Amount of Disruption

Alarm clocks from Crestock Royalty Free Photos This topic has been covered here before: Just because something requires very little time on its own does not mean it disrupts less. Any activity that takes “only a small amount of time” … Continue reading

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